A Little Human Touch?

Posted on February 28, 2010. Filed under: Industry Themes | Tags: , , , , , , , |

For the past decade, business on the Web has focused on driving usage and user base independent of a clear financial model.  Charging for products or services with utility was anathema to the cause of driving user adoption.  Systems were designed to create as much “automation” as possible to allow for massive scalability with minimal [...]

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Marketing is the New Sales

Posted on July 23, 2009. Filed under: Start Up | Tags: , , , , , , , |

Many have written about the rise of highly capital efficient companies, the growth of SaaS, the penetration of technology into the SMB community, and the new requirement to deliver value to customers at the time of purchase.   Each of these strategies has radically altered the sales process.  No longer are armies of sales people sitting [...]

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Facebook, Twitter, and the Convergence of Messaging

Posted on November 27, 2008. Filed under: Industry Themes | Tags: , , , , , , , |

Lots of chatter about Twitter being offered $500MM by Facebook.  Some think Twitter is crazy not to take it, while many others correctly point out that $500MM is not $500MM if it’s in stock.  While Facebook may hold out the Microsoft $15 billion valuation (an artificial auction given how strategically important the advertising deal was [...]

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